Services

ORDINAL Software provides you with a range of services allowing you to approach a project with our products under the best conditions.
Adapted trainings are also on offer to acquire a better understanding of the functionalities, depending on your profile.
We also provide top quality service and technical support ours customers and our partners, by phone and across the web, and packaged formulas to support them during their project in the various stages of its implementation.

Consulting, Support, and Assistance

To ensure the success of your project, ORDINAL Software not only sets up a simple assistance but a real support structure, steered by a qualified engineering consultant, dedicated to monitoring your project in coordination with your project manager and/or the one designated by the partner.
This support is structured as follows : 

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Support contracts - Chameleon Club

Chameleon Club is an high level service for those who develop on our products. The Club gives access to the technical Site, includes the systematic sending of the Updates of the products, makes you benefit from information seminars and gives access to the priority hotline (Monday to Friday, except bank holidays from 9 AM to 12 AM and 2 PM to 6 PM.)

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Assistance

In order to ensure optimal success conditions, we propose customized assistance through an ORDINAL’s project manager.